The Cost-Per-Visit Model: The Holy Grail of Marketing For Local Businesses

The cost-per-visit model is something that has been talked about for many years by marketers as the holy grail of marketing models. Numerous companies have attempted to implement this model (most notably Google) but none have done so successfully.

I want to quickly attempt to explain why this model is such a big deal (especially for small, local businesses).

Paid advertising in general (and why small businesses don’t use it)

If you own or manage a local business, there’s no doubt that you do (or did at one point) some sort of paid marketing with the ultimate goal of hopefully driving more traffic into your business.

To determine whether any paid marketing efforts were successful or not is pretty straightforward: you simply add up the total cost of the marketing expense and hope that’s it less than the total amount of profit generated from new customers as a result of said marketing effort.

Pretty straightforward, right?

Well, here’s the problem when it comes to any form of paid marketing for local business:

  • It’s really hard to measure

  • Requires a (usually large) upfront cost

This is why most small, local businesses actually don’t invest in any form of paid marketing even though it could greatly help grow their business. These businesses simply don’t have the cash flow necessary to justify the risk.

Cost-per-visit model (and why it’s so powerful)

The cost-per-visit model fixes both of the issues that have previously prevented small businesses from utilizing paid marketing to grow their business.

With the cost-per-visit model, you only pay if and when a customer actually visits your business as a result of that marketing effort. Not only that, but as the business owner, you actually set your own price (i.e. how much you’re willing to pay for each new customer visit).

With cost-per-visit, there’s no upfront cost, it’s completely risk free, and can be tailored based on each business’s average customer spend.

Also, the cost-per-visit model is completely measurable (it has to be in order to work).

This model is literally a marketer’s dream as it allows a business to spend exactly what it can afford to acquire a new customer with no risk or upfront cost at all.


How Pointz implements the cost-per-visit model

At Pointz, our mission is to simply get more people supporting local businesses, and we are really proud to be one the first companies to implement this model.

We’ve implemented this model at Pointz by giving businesses owners complete control over how many points to offer to customers at any given time and charging them only $0.01 per point of the points that are actually given to a customer.

So with Pointz, it’s completely free for businesses to offer points (no risk, no upfront cost). Businesses only pay when someone comes in, visits their business, spends time, and earns the points.

Since businesses control the points, they control their own cost. It’s that easy.


Older forms of paid advertising are costly, risky, and hard to measure (especially for small, local businesses). The cost-per-visit model fixes all those issues. We are proud to be one on the first companies to successfully implement the cost-per-visit model and bring it to local businesses.

Product Update - New Business Dashboard and Offer Points for Emails

This week we’ve updated the business side of our app with two pretty awesome features that we’re really excited about.

New Business Dashboard


First off, we completely redid the dashboard for businesses. Now, when business owners/managers open the Pointz app the first thing they will see is a dashboard that gives a simple, but very powerful display of how well Pointz is performing for their business.

With this new dashboard, businesses can easily see how many visits their business has received from Pointz customers over a given time, how long these customers stayed on average, how much they effectively paid for these visits based on the number of points they offered, and how many customer emails they collected (which brings us to our next awesome feature…).

Offer Points for Customer Emails

Businesses can now offer points to users for sharing their email with them.

Many of our local businesses have asked if we can share our users’ email with them and our answer has always been no in order to protect the privacy of our users. Now, however, we have decided to give our users the option of sharing their email with a particular business and not only that, but to earn points for doing so.

The points for emails work the same as visit points (free to offer points, businesses only pay $0.01 per point if someone opts-in). All emails are verified by us first as valid email before users are able to earn points for opt-ing in. Businesses can export emails at any time through the app.

This is a great way for our local businesses to build their email list and strengthen their email marketing campaigns as well as a great way for our users to earn more points.

We love feedback

We’re really excited about both of these features and both of these we’re added solely based on the feedback from local businesses.

We really do listen to all feedback :)